Netflix Games
Project Overview
We partnered with Netflix Games to evaluate the playability and accessibility of one of their mobile games for players with cognitive and visual disabilities. Recognizing the growing demand for inclusive gaming experiences, Netflix Games sought to identify and address potential barriers impacting these user groups. This initiative aimed to ensure that the game met the diverse needs of all players, enhancing user satisfaction and accessibility compliance.
Objectives
Evaluate the game’s playability and accessibility for players with cognitive and visual disabilities.
Identify barriers that could impede the gaming experience for these groups.
Provide actionable, data-driven recommendations to improve the game’s accessibility features and overall user satisfaction.
Approach
We employed a multi-faceted evaluation process:
User Testing: Collaborated with a diverse group of players with cognitive and visual disabilities to test the game in real-world conditions.
Accessibility Audit: Conducted a thorough review of the game’s user interface (UI), controls, visual elements, and audio cues against industry accessibility standards.
Stakeholder Engagement: Worked closely with Netflix Games’ developers and designers to understand the game’s design intent and technical capabilities.
Data Analysis: Collected and analyzed qualitative and quantitative data from user feedback and gameplay metrics to pinpoint specific areas requiring improvement.
Results and Impact
The project delivered significant insights and actionable outcomes:
Identified Barriers: Key issues included insufficient color contrast, lack of text-to-speech functionality, overly complex navigation paths, and limited customizable settings for cognitive load reduction.
Recommendations: Provided a detailed roadmap for enhancements, such as integrating screen reader support, improving color contrast, simplifying menu navigation, and adding adjustable difficulty levels.
Positive Impact: Netflix Games implemented several recommendations, resulting in a 25% increase in user satisfaction scores among players with disabilities in follow-up testing.
This collaboration underscores the importance of accessibility in gaming, demonstrating how inclusive design fosters a more engaging and equitable experience for all players.
